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30/12/15 22:30

Queen’s New Year Honours - Fire, Police and Ambulance Service

Recipients of Fire, Police and Ambulance Service medals in Scotland

Recipients of Queen’s Fire, Police and Ambulance Service medals in Scotland are as follows:

Queen’s Police Medal

  • Louise Raphael, Detective Superintendent, Police Scotland
  • Andrew Morris, Chief Superintendent, Police Scotland
  • Eleanor Mitchell, Chief Superintendent, Police Scotland

Queen’s Fire Service Medal

  • Peter Murray, Assistant Chief Officer, Scottish Fire and Rescue Service
  • Sarah O’Donnell, Director of Finance and Contractual Services, Scottish Fire and Rescue Service

Queen’s Ambulance Service Medal

  • Paul Bassett, General Manager, Scottish Ambulance Service


Louise Raphael

Detective Superintendent, Police Scotland

Since joining the service in 1986, Louise has spent most of her police service in CID (Criminal Investigation Department) or CID related departments in North Lanarkshire, South Lanarkshire and Glasgow City Centre.

Louise has dedicated much of her career to improving the service to victims and survivors of rape and serious sexual assault. In the first years of the creation of Police Scotland, she led the newly formed National Rape Task Force and National Human Trafficking Unit, where she ensured continuous improvement in relation to the support provided to victims and related investigative techniques and procedures.

Improvements achieved through Louise’s stewardship include the appointment of Detective Inspectors as the minimum rank for rape investigations with commensurate training; the standard deployment of Sexual Offence Liaison Officers (SOLO) within 24 hours to support victims; the creation of dedicated local rape investigation units; a peer review of rape enquiries to improve investigative opportunities and organisational learning; and a greater collaboration with, and trust by, partners in the public and voluntary sectors.

Louise’s unparalleled influence in policy development has helped improve public safety, supported victims and significantly improved the prospect of convictions in cases of rape in Scotland.

Andrew Morris

Chief Superintendent, Police Scotland

Andrew Morris has served in a variety of policing roles spanning Operational Policing, Training and Development, National Police Reform and Executive Support. Throughout 29 years’ of service, he has continuously demonstrated his dedication and commitment to serving and improving the wellbeing of the communities of Scotland.

In 2011, Andrew was appointed Team Leader within the National Police Reform Team, where he had a crucial role in shaping and developing the programme for merging all eight legacy police forces in preparation for day one of Police Scotland. He later took over the role of Programme Executive Officer and Head of Quality Assurance, with responsibility for resourcing and overseeing staff within the 14 projects forming the National Police Reform Programme.

Andrew’s work was critical to ensuring a smooth transition to Police Scotland, including the introduction of the single non-emergency number (101) and maintaining public confidence in vital areas such as Road Policing, Rape Task Force, Executive Support and Policy Support.

Eleanor Mitchell

Chief Superintendent, Police Scotland

Eleanor Mitchell joined Grampian Police in 1989 and has served in a number of roles including specialist detective roles, Operational Policing, Executive Support, National Police Reform and Professional Standards. She is acknowledged nationally and internationally as the leading expert in policing professional standards and tackling extremist groups.

Between 1996 and 2006, Eleanor was principal advisor to United Kingdom, Scottish and European Governments on environmental extremist and animal rights protest, acting as strategic, tactical and operational lead.

Her contribution in shaping how the Police service and partner law enforcement agencies across the UK now approach and tackle such protest organisations cannot be underestimated. Her position as the key consultant was instrumental to changing UK legislation combating the threat posed by extreme protest groups.


Peter Murray,

Assistant Chief Officer, Scottish Fire and Rescue Service

Peter Murray joined Grampian Fire Brigade in 1986 rising to the Rank of Assistant Chief Officer. In 2012 he was transferred to Tayside Fire and Rescue Service as a temporary Deputy Chief Officer, taking up his role as Assistant Chief Officer within the Scottish Fire and Rescue Service (SFRS) in January 2013.

At the SFRS’s inception he was Director of Service Delivery for the east service delivery area, encompassing what was previously Lothian and Borders, Central Scotland and Fife Fire and Rescue Services. Peter had to act as the catalyst to integrate these services seamlessly and develop a common managerial platform that would support the delivery of a single service, a task he undertook with relish and created a solid foundation from which the service can progress.

Sarah O’Donnell

Director of Finance and Contractual Services, Scottish Fire and Rescue Service

Sarah O’Donnell joined Strathclyde Fire Brigade in 1996 in the role of Chief Accountant. She was appointed Head of Finance in 2006 and took up a position on the service’s Corporate Management Team. In this role Sarah had corporate responsibility for financial management of an essential emergency service, where she led in shaping the financial operating environment in the reform of the eight Scottish Fire and Rescue Services to become the SFRS

This reform involved merging eight finance departments and operating practices into a single approach, leading to the delivery of a single system for the SFRS. Sarah’s role was essential in ensuring the SFRS could function on day one and that the necessary mechanisms for financial transactions were in place.


Paul Bassett

General Manager, Scottish Ambulance Service

Paul Bassett has served 18 years with the Ambulance Service, 14 with East of England and four with Scottish Ambulance Service. Throughout his career, Paul has led and developed innovative clinical and operational improvements.

In the East of England Ambulance Control room he developed the concept of high performance ambulance systems introducing system status planning and management.

In response to increasing demand and changes in the delivery of health care, Paul was integral to leading the Ambulance Service response to improving patient flow. He led the procurement of a new tool to manage low acuity calls, which began with a single clinician reviewing a few calls per day. This led to the development of the Clinical Support Desk, today managing over 40,000 calls a year, improving efficiency of ambulance resources and effectiveness – as well as a more patient-centred approach.

In addition to management of the high profile South East Division, Paul is national lead on a number of areas including unscheduled care, strategic liaison with Police Scotland and developing and embracing collaborative working. He has led development of a new operational uniform and has developed innovative discharge arrangements in NHS Lothian, which are being adopted for roll-out across Scotland.

Notes to editors

A separate news release about the Queen's New Year 2016 Honours, including the full Honours list, is also being issued by the Scottish Government.

Information about the Honours process is available on the Direct Gov website.

Honours matters are the responsibility of the UK Government. Any questions about the Honours process should be directed to the Cabinet Office communications team (020 7276 2234).